Shake Shack sets its sights on in-store ordering channels, and robotics take over the restaurant industry. Plus, PYMNTS data reveal that loyalty programs are the top way to drive restaurant spending. Shake Shack Turns to Kiosks, Drive-Thru to Boost In-Store Sales In the year ahead, Shake Shack is turning its focus to boosting in-restaurant ordering options, investing in self-service kiosks and its...
DoorDash still sees opportunities to deliver as Covid pandemic safety measures wane and more people start frequenting restaurants, chief executive Tony Xu told CNBC on Thursday. “I think we’re all ready and excited if we’re not already, mingling in the real world. At the same time, I think what the resiliency of the numbers we just announced in the fourth quarter shows is just how complementary th...
A home delivery program from United Way of Greater McHenry County will be bring food and essential items to children in need – and eventually to seniors, people with health issues, people in food deserts and people affected economically by COVID-19. The program is called Ride United: Last Mile Delivery and is operated through a partnership with DoorDash, which uses its couriers to deliver the supp...
SAN ANTONIO, Feb. 15, 2022 /PRNewswire/ -- Frost & Sullivan's recent analysis, Southeast Asian On-demand Food Delivery Market, finds that the industry presents promising growth opportunities for market participants. Increasing internet penetration and mobile applications and surging internet subscribers accelerate market expansion. The gross merchandise value (GMV) of the market in the region ...
Deliveroo gears up to try out ultrafast grocery delivery, and major aggregators struggle to make the economics of the model work. Plus, a New York City burger chain gets ready to launch a location in the metaverse. Deliveroo to Test Rapid Grocery Delivery in London Deliveroo plans to trial its “Deliveroo Hop” rapid grocery service with supermarket chain Waitrose, Reuters reported Thursday (Feb. 10...
Indonesia will have another big player in its saturated food delivery service market, coming from none other than Malaysia’s Capital A — formerly known as AirAsia Group. Airasia Food is slated to arrive this year in the archipelago, going up against food delivery giants such as GoFood, Grabfood, and some newer players such as ShopeeFood. Since it was launched in May 2020, Airasia Food has partnere...
For the second year in a row, Uber Eats is headed to the Super Bowl, this time asking the question: “Just because you can get anything delivered with Uber Eats, does that mean you can Eats it?” The past few years have seen the company invest heavily in expanding its delivery service to offerings beyond just food, including groceries, alcohol, convenience, flowers and retail. “In fact, nearly three...
Ghost kitchen company Kitchen United partners with real estate investment trust Simon, and Subway attempts to step up its digital performance. Plus, New York City business leaders aim to regulate ultrafast grocery delivery services. Ghost Kitchen Model Adapts for Physical Spaces With Multi-Brand Mall Location The digital ordering boom of the last couple years has changed how managers think about t...
Delivery aggregators boomed in popularity during the COVID pandemic and have continued to pick up steam. Recent research found that 11 million consumers in the U.S. used these services in 2020, a 16 million user increase from the previous year. That comes out to 42% of Americans who say they’ve used at least one delivery aggregator app since the pandemic began. Aggregators have allowed restaurants...
The dining experience rapidly changed with the pandemic’s arrival. Before March 2020, a typical dining interaction was a fairly high-contact experience. The guest sat at a table in a restaurant dining room, and a server took orders and brought out food, which was usually consumed in-house. In the pandemic’s wake, restaurants have had to figure out how to connect hungry customers with food when din...
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