Have you ever been to a restaurant that is so jam-packed that you cannot find a seat? Have you ever been to a store that is so busy that you cannot find anyone to help you?
All these problems can be solved by customer service.
Customer service is essential for any business, from a small shop to a large enterprise. In fact, if people do not have good customer service, they will not come back again.
Therefore, it is necessary for every employee in your company to understand the importance of customer service and know how to provide good service at the same time.
Acoolda business school sprouted in 2019, 3 years later finally officially launched the first class by C-box's top sales Alex today gave you a deal negotiation skills and customer review management sharing, sharing results are very good.
To serve better to our customers, we need to do:
1-To have excellent professional knowledge, guide customers to answer questions and develop targeted solutions.
2-Analyze customer types and their pain points.
3-Decompose the stage goal, use more respectful and humble compliments to customers, strive to get more trust, attack one by one, and improve the secondary response rate.
4-Analyze the strengths and weaknesses of yourself and your peers, find some fatal details to highlight the professionalism and convince customers, use data and pictures + videos to shape the value of products and services.
Try our team out and enjoy with amazing experience!