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  • February 16, 2022
    SAN ANTONIO, Feb. 15, 2022 /PRNewswire/ -- Frost & Sullivan's recent analysis, Southeast Asian On-demand Food Delivery Market, finds that the industry presents promising growth opportunities for market participants. Increasing internet penetration and mobile applications and surging internet subscribers accelerate market expansion. The gross merchandise value (GMV) of the market in the region ...
  • February 14, 2022
    Deliveroo gears up to try out ultrafast grocery delivery, and major aggregators struggle to make the economics of the model work. Plus, a New York City burger chain gets ready to launch a location in the metaverse. Deliveroo to Test Rapid Grocery Delivery in London Deliveroo plans to trial its “Deliveroo Hop” rapid grocery service with supermarket chain Waitrose, Reuters reported Thursday (Feb. 10...
  • February 09, 2022
    Indonesia will have another big player in its saturated food delivery service market, coming from none other than Malaysia’s Capital A — formerly known as AirAsia Group. Airasia Food is slated to arrive this year in the archipelago, going up against food delivery giants such as GoFood, Grabfood, and some newer players such as ShopeeFood. Since it was launched in May 2020, Airasia Food has partnere...
  • February 09, 2022
    For the second year in a row, Uber Eats is headed to the Super Bowl, this time asking the question: “Just because you can get anything delivered with Uber Eats, does that mean you can Eats it?” The past few years have seen the company invest heavily in expanding its delivery service to offerings beyond just food, including groceries, alcohol, convenience, flowers and retail. “In fact, nearly three...
  • February 07, 2022
    Ghost kitchen company Kitchen United partners with real estate investment trust Simon, and Subway attempts to step up its digital performance. Plus, New York City business leaders aim to regulate ultrafast grocery delivery services. Ghost Kitchen Model Adapts for Physical Spaces With Multi-Brand Mall Location The digital ordering boom of the last couple years has changed how managers think about t...
  • January 26, 2022
    Delivery aggregators boomed in popularity during the COVID pandemic and have continued to pick up steam. Recent research found that 11 million consumers in the U.S. used these services in 2020, a 16 million user increase from the previous year. That comes out to 42% of Americans who say they’ve used at least one delivery aggregator app since the pandemic began. Aggregators have allowed restaurants...
  • January 20, 2022
    The dining experience rapidly changed with the pandemic’s arrival. Before March 2020, a typical dining interaction was a fairly high-contact experience. The guest sat at a table in a restaurant dining room, and a server took orders and brought out food, which was usually consumed in-house. In the pandemic’s wake, restaurants have had to figure out how to connect hungry customers with food when din...
  • January 20, 2022
    Sixty-eight percent of consumers place orders from a restaurant — not through an aggregator — at least once a month, according to Digital Divide: Minding The Loyalty Gap, a PYMNTS and Paytronix collaboration that surveyed 2,414 U.S. adults who regularly purchase food from restaurants. PYMNTS found that 54% of consumers order from table-service restaurants at least once a month and 44% order from q...
  • January 20, 2022
    With rapid inflation, many consumers are growing acutely aware of rising costs. While it is easy to imagine that newfound price concerns could spell trouble for restaurants, which tend to offer a costlier food option than, say, cooking at home, the numbers have a different story to tell. It seems that United States consumers do not actually pull back their restaurant spending at times when inflati...
  • January 20, 2022
    There’s no denying that over the past two years of the pandemic era, digital investment and off-premises capabilities have become the norm for both small and large restaurant companies. But Nabeel Alamgir, CEO and cofounder of digital ordering and marketing platform Lunchbox, believes we’ve only just scratched the surface of what virtual restaurants and digital marketing could look like for restau...
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