Grocery delivery is more popular than ever before as a result of the COVID-19 pandemic. Consumers should be aware of fees when opting for grocery delivery. Grocery delivery apps incorporate their fees in a few different ways: Shopping lists: Charges for food can vary across apps for the same item, at the same store. Grocery store apps tend to get most of their fees by charging more for different i...
Around the world, in the competitive food delivery category, the win condition is shifting. Where in 2020 and 2021, the goal was to capture the largest market share, now the stakes are rising. On a call with analysts Wednesday (Jan. 12) discussing its fourth-quarter 2021 financial results, delivery giant Just Eat Takeaway shared that its goal now is to outperform rivals to the point where they bow...
With food being a multiple-times-a-day necessity for consumers, fulfilling this need allows apps to embed themselves deeply in their users’ daily routines. Food delivery services, bringing meals to consumers’ doors with the speed and convenience they increasingly expect, have the opportunity to quickly become indispensable. Yet, while some apps have been able to parlay this relationship into other...
The dining experience rapidly changed with the pandemic’s arrival. Before March 2020, a typical dining interaction was a fairly high-contact experience. The guest sat at a table in a restaurant dining room, and a server took orders and brought out food, which was usually consumed in-house. In the pandemic’s wake, restaurants have had to figure out how to connect hungry customers with food when din...
Delivery aggregators boomed in popularity during the COVID pandemic and have continued to pick up steam. Recent research found that 11 million consumers in the U.S. used these services in 2020, a 16 million user increase from the previous year. That comes out to 42% of Americans who say they’ve used at least one delivery aggregator app since the pandemic began. Aggregators have allowed restaurants...
Ghost kitchen company Kitchen United partners with real estate investment trust Simon, and Subway attempts to step up its digital performance. Plus, New York City business leaders aim to regulate ultrafast grocery delivery services. Ghost Kitchen Model Adapts for Physical Spaces With Multi-Brand Mall Location The digital ordering boom of the last couple years has changed how managers think about t...
For the second year in a row, Uber Eats is headed to the Super Bowl, this time asking the question: “Just because you can get anything delivered with Uber Eats, does that mean you can Eats it?” The past few years have seen the company invest heavily in expanding its delivery service to offerings beyond just food, including groceries, alcohol, convenience, flowers and retail. “In fact, nearly three...
Indonesia will have another big player in its saturated food delivery service market, coming from none other than Malaysia’s Capital A — formerly known as AirAsia Group. Airasia Food is slated to arrive this year in the archipelago, going up against food delivery giants such as GoFood, Grabfood, and some newer players such as ShopeeFood. Since it was launched in May 2020, Airasia Food has partnere...
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