As restaurants experienced in 2020 with each new round of stimulus checks, one of the first things that consumers do when they have more money to spend is go out to eat. For instance, back in March, Applebee’s largest franchisee, Flynn Restaurant Group, experienced a sales spike, which it attributed to “stimulus checks, enhanced unemployment and tax rebates.”
Similarly, one year ago, restaurants including Church’s Chicken, Checker’s, Noodles & Co. and TGI Fridays, along with some McDonald’s owners, experienced stimulus-related sales bumps.
In fact, even with today’s inflation rates, more than two-thirds of consumers engage with restaurants at least once a month, according to data from the January edition of PYMNTS’ Digital Divide series, “The Digital Divide Report: Minding The Loyalty Gap,” created in collaboration with Paytronix. Additionally, the study found that nearly one-quarter of consumers engage with restaurants once or twice a week, on top of the 8% that engage three times a week or more.
“I think it’s certainly increased optimism, but maybe a skeptical optimism, as we’re not fully back to where we were,” Alex Lee, vice president and general manager of Resy and the American Express Global Dining Network, told Karen Webster in a November interview in regard to the climate among restaurant operators. “We have to anticipate the next set of challenges to come.”