Delivery aggregators boomed in popularity during the COVID pandemic and have continued to pick up steam. Recent research found that 11 million consumers in the U.S. used these services in 2020, a 16 million user increase from the previous year. That comes out to 42% of Americans who say they’ve used at least one delivery aggregator app since the pandemic began. Aggregators have allowed restaurants...
Indonesia will have another big player in its saturated food delivery service market, coming from none other than Malaysia’s Capital A — formerly known as AirAsia Group. Airasia Food is slated to arrive this year in the archipelago, going up against food delivery giants such as GoFood, Grabfood, and some newer players such as ShopeeFood. Since it was launched in May 2020, Airasia Food has partnere...
A home delivery program from United Way of Greater McHenry County will be bring food and essential items to children in need – and eventually to seniors, people with health issues, people in food deserts and people affected economically by COVID-19. The program is called Ride United: Last Mile Delivery and is operated through a partnership with DoorDash, which uses its couriers to deliver the supp...
Shake Shack sets its sights on in-store ordering channels, and robotics take over the restaurant industry. Plus, PYMNTS data reveal that loyalty programs are the top way to drive restaurant spending. Shake Shack Turns to Kiosks, Drive-Thru to Boost In-Store Sales In the year ahead, Shake Shack is turning its focus to boosting in-restaurant ordering options, investing in self-service kiosks and its...
Wendy’s unveiled a prototype Wednesday for its traditional units, which includes a delivery pickup window, mobile order parking spaces, in-store shelving for digital orders and a redesigned kitchen layout. The restaurant design will become the standard build for traditional units across markets in the fall. Wendy’s plans to open its first Global Next Gen restaurant in Ohio in the spring. The compa...
IHOP added its Choice menu, which includes various breakfast, burgers and sandwiches that can be ordered across dayparts, in August 2022. "We felt that our guests were looking for more options," said IHOP President Darren Rebelez. "So we decided to build a new menu that had a much broader appeal." The Choice menu was introduced as part of the company's brand relaunch in August 2022. The new campai...
The pizza industry is in the midst of a technological revolution. Technology has already made a big difference for operators, and it’s only going to get better from here. The first major change came with the introduction of automation in the kitchen, which allowed operators to cut down on labor costs and improve consistency through uniformity. Now, automation is making its way into the dining expe...
It's a tough time to be a pizza franchise in the fast casual space. With so many options out there, it can be hard to stand out. That's why Sarpino's Pizzeria knows that variety is the key to attracting new franchisees and keeping current ones invested. While many brands stick to a small menu, Sarpino's has more than 60 specialty and gourmet pizzas on its roster—and that's not even counting the 12...
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