Delivery aggregators boomed in popularity during the COVID pandemic and have continued to pick up steam. Recent research found that 11 million consumers in the U.S. used these services in 2020, a 16 million user increase from the previous year. That comes out to 42% of Americans who say they’ve used at least one delivery aggregator app since the pandemic began. Aggregators have allowed restaurants...
Ghost kitchen company Kitchen United partners with real estate investment trust Simon, and Subway attempts to step up its digital performance. Plus, New York City business leaders aim to regulate ultrafast grocery delivery services. Ghost Kitchen Model Adapts for Physical Spaces With Multi-Brand Mall Location The digital ordering boom of the last couple years has changed how managers think about t...
For the second year in a row, Uber Eats is headed to the Super Bowl, this time asking the question: “Just because you can get anything delivered with Uber Eats, does that mean you can Eats it?” The past few years have seen the company invest heavily in expanding its delivery service to offerings beyond just food, including groceries, alcohol, convenience, flowers and retail. “In fact, nearly three...
Indonesia will have another big player in its saturated food delivery service market, coming from none other than Malaysia’s Capital A — formerly known as AirAsia Group. Airasia Food is slated to arrive this year in the archipelago, going up against food delivery giants such as GoFood, Grabfood, and some newer players such as ShopeeFood. Since it was launched in May 2020, Airasia Food has partnere...
A home delivery program from United Way of Greater McHenry County will be bring food and essential items to children in need – and eventually to seniors, people with health issues, people in food deserts and people affected economically by COVID-19. The program is called Ride United: Last Mile Delivery and is operated through a partnership with DoorDash, which uses its couriers to deliver the supp...
DoorDash still sees opportunities to deliver as Covid pandemic safety measures wane and more people start frequenting restaurants, chief executive Tony Xu told CNBC on Thursday. “I think we’re all ready and excited if we’re not already, mingling in the real world. At the same time, I think what the resiliency of the numbers we just announced in the fourth quarter shows is just how complementary th...
Shake Shack sets its sights on in-store ordering channels, and robotics take over the restaurant industry. Plus, PYMNTS data reveal that loyalty programs are the top way to drive restaurant spending. Shake Shack Turns to Kiosks, Drive-Thru to Boost In-Store Sales In the year ahead, Shake Shack is turning its focus to boosting in-restaurant ordering options, investing in self-service kiosks and its...
DoorDash the food ordering and food delivery platform is to start penalizing McDonald’s restaurants for slow service and order mistakes, according to a report by the Wall Street Journal. DoorDash Pressures McDonald’s to Get Orders Right In a bid to ensure that customers know when their orders will be delivered and that they receive their orders on time DoorDash will start penalizing eateries by ra...
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