With food being a multiple-times-a-day necessity for consumers, fulfilling this need allows apps to embed themselves deeply in their users’ daily routines. Food delivery services, bringing meals to consumers’ doors with the speed and convenience they increasingly expect, have the opportunity to quickly become indispensable. Yet, while some apps have been able to parlay this relationship into other...
Mobile ordering service ItsaCheckmate has launched an expanded partnership with Grubhub by adding Grubhub to its digital ordering platform. “Now, ItsaCheckmate can help restaurateurs using Grubhub save time and costs of labor while reducing order errors,” the company said in a news release Tuesday (Jan. 11). “ItsaCheckmate automatically ingests digital orders and prints them out just like in-house...
With rapid inflation, many consumers are growing acutely aware of rising costs. While it is easy to imagine that newfound price concerns could spell trouble for restaurants, which tend to offer a costlier food option than, say, cooking at home, the numbers have a different story to tell. It seems that United States consumers do not actually pull back their restaurant spending at times when inflati...
Delivery aggregators boomed in popularity during the COVID pandemic and have continued to pick up steam. Recent research found that 11 million consumers in the U.S. used these services in 2020, a 16 million user increase from the previous year. That comes out to 42% of Americans who say they’ve used at least one delivery aggregator app since the pandemic began. Aggregators have allowed restaurants...
Shake Shack sets its sights on in-store ordering channels, and robotics take over the restaurant industry. Plus, PYMNTS data reveal that loyalty programs are the top way to drive restaurant spending. Shake Shack Turns to Kiosks, Drive-Thru to Boost In-Store Sales In the year ahead, Shake Shack is turning its focus to boosting in-restaurant ordering options, investing in self-service kiosks and its...
Wendy’s unveiled a prototype Wednesday for its traditional units, which includes a delivery pickup window, mobile order parking spaces, in-store shelving for digital orders and a redesigned kitchen layout. The restaurant design will become the standard build for traditional units across markets in the fall. Wendy’s plans to open its first Global Next Gen restaurant in Ohio in the spring. The compa...
IHOP added its Choice menu, which includes various breakfast, burgers and sandwiches that can be ordered across dayparts, in August 2022. "We felt that our guests were looking for more options," said IHOP President Darren Rebelez. "So we decided to build a new menu that had a much broader appeal." The Choice menu was introduced as part of the company's brand relaunch in August 2022. The new campai...
It's a tough time to be a pizza franchise in the fast casual space. With so many options out there, it can be hard to stand out. That's why Sarpino's Pizzeria knows that variety is the key to attracting new franchisees and keeping current ones invested. While many brands stick to a small menu, Sarpino's has more than 60 specialty and gourmet pizzas on its roster—and that's not even counting the 12...
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