According to Mercatus Tech and Brick Meets, As grocery prices remain high, shoppers are increasingly averse to paying the extra fees for delivery services. The report found that only about 25% of customers are willing to pay for grocery delivery services, but that number is expected to rise as more shoppers become accustomed to paying for the service. But it's not just about money. The study also ...
Kroger Co. announced the winners of its second annual Go Fresh & Local Supplier Accelerator, which included five emerging brands that will add local suppliers to Kroger’s fresh food lineup. The annual program is an initiative by Kroger to support small businesses with ideas to solve challenges facing the company’s fresh food departments. More than 100 applicants were narrowed down to five winn...
It's a tough time to be a pizza franchise in the fast casual space. With so many options out there, it can be hard to stand out. That's why Sarpino's Pizzeria knows that variety is the key to attracting new franchisees and keeping current ones invested. While many brands stick to a small menu, Sarpino's has more than 60 specialty and gourmet pizzas on its roster—and that's not even counting the 12...
The pizza industry is in the midst of a technological revolution. Technology has already made a big difference for operators, and it’s only going to get better from here. The first major change came with the introduction of automation in the kitchen, which allowed operators to cut down on labor costs and improve consistency through uniformity. Now, automation is making its way into the dining expe...
IHOP added its Choice menu, which includes various breakfast, burgers and sandwiches that can be ordered across dayparts, in August 2022. "We felt that our guests were looking for more options," said IHOP President Darren Rebelez. "So we decided to build a new menu that had a much broader appeal." The Choice menu was introduced as part of the company's brand relaunch in August 2022. The new campai...
Wendy’s unveiled a prototype Wednesday for its traditional units, which includes a delivery pickup window, mobile order parking spaces, in-store shelving for digital orders and a redesigned kitchen layout. The restaurant design will become the standard build for traditional units across markets in the fall. Wendy’s plans to open its first Global Next Gen restaurant in Ohio in the spring. The compa...
DoorDash the food ordering and food delivery platform is to start penalizing McDonald’s restaurants for slow service and order mistakes, according to a report by the Wall Street Journal. DoorDash Pressures McDonald’s to Get Orders Right In a bid to ensure that customers know when their orders will be delivered and that they receive their orders on time DoorDash will start penalizing eateries by ra...
Shake Shack sets its sights on in-store ordering channels, and robotics take over the restaurant industry. Plus, PYMNTS data reveal that loyalty programs are the top way to drive restaurant spending. Shake Shack Turns to Kiosks, Drive-Thru to Boost In-Store Sales In the year ahead, Shake Shack is turning its focus to boosting in-restaurant ordering options, investing in self-service kiosks and its...
DoorDash still sees opportunities to deliver as Covid pandemic safety measures wane and more people start frequenting restaurants, chief executive Tony Xu told CNBC on Thursday. “I think we’re all ready and excited if we’re not already, mingling in the real world. At the same time, I think what the resiliency of the numbers we just announced in the fourth quarter shows is just how complementary th...
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