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  • February 09, 2022
    Indonesia will have another big player in its saturated food delivery service market, coming from none other than Malaysia’s Capital A — formerly known as AirAsia Group. Airasia Food is slated to arrive this year in the archipelago, going up against food delivery giants such as GoFood, Grabfood, and some newer players such as ShopeeFood. Since it was launched in May 2020, Airasia Food has partnere...
  • February 16, 2022
    A home delivery program from United Way of Greater McHenry County will be bring food and essential items to children in need – and eventually to seniors, people with health issues, people in food deserts and people affected economically by COVID-19. The program is called Ride United: Last Mile Delivery and is operated through a partnership with DoorDash, which uses its couriers to deliver the supp...
  • February 18, 2022
    DoorDash still sees opportunities to deliver as Covid pandemic safety measures wane and more people start frequenting restaurants, chief executive Tony Xu told CNBC on Thursday. “I think we’re all ready and excited if we’re not already, mingling in the real world. At the same time, I think what the resiliency of the numbers we just announced in the fourth quarter shows is just how complementary th...
  • February 19, 2022
    Shake Shack sets its sights on in-store ordering channels, and robotics take over the restaurant industry. Plus, PYMNTS data reveal that loyalty programs are the top way to drive restaurant spending. Shake Shack Turns to Kiosks, Drive-Thru to Boost In-Store Sales In the year ahead, Shake Shack is turning its focus to boosting in-restaurant ordering options, investing in self-service kiosks and its...
  • February 19, 2022
    DoorDash Pressures McDonald’s to Get Orders Right, Faster
    DoorDash the food ordering and food delivery platform is to start penalizing McDonald’s restaurants for slow service and order mistakes, according to a report by the Wall Street Journal. DoorDash Pressures McDonald’s to Get Orders Right In a bid to ensure that customers know when their orders will be delivered and that they receive their orders on time DoorDash will start penalizing eateries by ra...
  • August 23, 2022
    Wendy’s unveiled a prototype Wednesday for its traditional units, which includes a delivery pickup window, mobile order parking spaces, in-store shelving for digital orders and a redesigned kitchen layout. The restaurant design will become the standard build for traditional units across markets in the fall. Wendy’s plans to open its first Global Next Gen restaurant in Ohio in the spring. The compa...
  • August 23, 2022
    IHOP Launches
    IHOP added its Choice menu, which includes various breakfast, burgers and sandwiches that can be ordered across dayparts, in August 2022. "We felt that our guests were looking for more options," said IHOP President Darren Rebelez. "So we decided to build a new menu that had a much broader appeal." The Choice menu was introduced as part of the company's brand relaunch in August 2022. The new campai...
  • August 25, 2022
    Automating The Pizza-Making Process May Be The Key To A Profitable Business
    The pizza industry is in the midst of a technological revolution. Technology has already made a big difference for operators, and it’s only going to get better from here. The first major change came with the introduction of automation in the kitchen, which allowed operators to cut down on labor costs and improve consistency through uniformity. Now, automation is making its way into the dining expe...
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