With food being a multiple-times-a-day necessity for consumers, fulfilling this need allows apps to embed themselves deeply in their users’ daily routines. Food delivery services, bringing meals to consumers’ doors with the speed and convenience they increasingly expect, have the opportunity to quickly become indispensable. Yet, while some apps have been able to parlay this relationship into other...
Mobile ordering service ItsaCheckmate has launched an expanded partnership with Grubhub by adding Grubhub to its digital ordering platform. “Now, ItsaCheckmate can help restaurateurs using Grubhub save time and costs of labor while reducing order errors,” the company said in a news release Tuesday (Jan. 11). “ItsaCheckmate automatically ingests digital orders and prints them out just like in-house...
Instacart battles restaurant aggregators, while grocery shoppers grow frustrated with empty shelves. Plus, investors back solutions that allow restaurants to take their digital presences into their own hands. Investors Bet Restaurant Apps Beat the Aggregators Today, technologies that can offer restaurants the tools they need to hold their own in the digital ordering space against third-party aggre...
Husband and wife, Emre Uzundag and Yonca Cubuk, say they are now "living their small dream", all thanks to a food delivery app. The Turkish couple moved to New York in 2020, and due to coronavirus they found themselves stuck in their small apartment in Brooklyn. Homesick, they started to cook more and more Turkish food, to help them cope with the stresses of lockdown. "Which was a mental necessity...
With rapid inflation, many consumers are growing acutely aware of rising costs. While it is easy to imagine that newfound price concerns could spell trouble for restaurants, which tend to offer a costlier food option than, say, cooking at home, the numbers have a different story to tell. It seems that United States consumers do not actually pull back their restaurant spending at times when inflati...
The dining experience rapidly changed with the pandemic’s arrival. Before March 2020, a typical dining interaction was a fairly high-contact experience. The guest sat at a table in a restaurant dining room, and a server took orders and brought out food, which was usually consumed in-house. In the pandemic’s wake, restaurants have had to figure out how to connect hungry customers with food when din...
Delivery aggregators boomed in popularity during the COVID pandemic and have continued to pick up steam. Recent research found that 11 million consumers in the U.S. used these services in 2020, a 16 million user increase from the previous year. That comes out to 42% of Americans who say they’ve used at least one delivery aggregator app since the pandemic began. Aggregators have allowed restaurants...
Ghost kitchen company Kitchen United partners with real estate investment trust Simon, and Subway attempts to step up its digital performance. Plus, New York City business leaders aim to regulate ultrafast grocery delivery services. Ghost Kitchen Model Adapts for Physical Spaces With Multi-Brand Mall Location The digital ordering boom of the last couple years has changed how managers think about t...
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